White bottleneck no. 29

A. For U.S. domestic orders, ground shipping is free! 

For international shipping, please inquire about rates *before* placing an order using the contact form. 

A. Domestic: Items are packaged and shipped within 0-3 business days via USPS or UPS ground and should be received within 2-8 business days from shipment. On the day the order is shipped, you will receive an email with tracking information.

A. All orders ship with insurance covering loss or damage *during transit*. To receive a refund or exchange for item(s) damaged during shipment, you will need to take pictures the box and packaging as well as any damaged pieces and send to info@danachiecostudio.com along with your order # and a message within 48 hours of delivery. If your order is a gift for someone, please open and inspect the package immediately upon receipt, before giving it to the recipient. 

A. Dana Chieco Studio does not have a storefront open to the public. However, available ceramics can be viewed by appointment in Culver City. Individuals and small groups are welcome! Local purchases and pick up include a 10% discount. Please contact me for more information.

A. If you are interested in a different size, shape, clay / glaze combination, custom inscription, or other customization, please contact me. Note: commissions usually take 4 - 8 weeks.