black celadon orb
- Regular price
- Regular price
- Sale price
Q. Is shipping free?
A. For U.S. domestic orders, ground shipping is free!
For international shipping, please inquire about rates *before* placing an order using the contact form.
Q. How long will shipping take?
A. Domestic: Items are packaged and shipped within 0-3 business days via USPS or UPS ground and should be received within 2-8 business days from shipment. On the day the order is shipped, you will receive an email with tracking information.
Q. Are shipments insured?
A. All orders ship with insurance covering loss or damage *during transit*. To receive a refund or exchange for item(s) damaged during shipment, you will need to take pictures the box and packaging as well as any damaged pieces and send to firstname.lastname@example.org along with your order # and a message within 48 hours of delivery. If your order is a gift for someone, please open and inspect the package immediately upon receipt, before giving it to the recipient.
Q. Do you have a storefront?
A. Dana Chieco Studio does not have a storefront open to the public. However, available ceramics can be viewed by appointment in Culver City. Individuals and small groups are welcome! Local purchases and pick up include a 10% discount. Please contact me for more information.
Q. Can I place a custom order?
A. If you are interested in a different size, shape, clay / glaze combination, custom inscription, or other customization, please contact me. Note: commissions usually take 4 - 8 weeks.